Experience the Work

Leading the Way to Our Client’s Success

Successful and sustained change shows up in the results. We have helped clients define their pinnacle of performance and prepared their organizations to get there.

Client success – Cox Engineering

A leading regional HVAC contractor sought to bring brand and culture up to date after a period of rapid growth and expansion.

Initial business planning was interrupted by COVID shut down – but emergency communications program was implemented and formed the basis for a renewed culture and brand once the economy opened up again.

Addressed:

Business planning

Employee survey/analysis

Executive communications

Culture growth

Brand evolution

Change management

Delivered:

Growth plan

Communications program

Company values

Marketing roadmap

Internal/external campaigns

Website and social media content

Client success – DN Tanks

A designer and builder of liquid storage tanks moved beyond the industrial roots of their business to foreground the higher purpose of their work.

After decades of leadership in the water storage business, DN Tanks established a presence in other liquid storage businesses and refreshed its brand and culture to reflect this expansion, the centrality of its people, and the greater good they helped to achieve.

Addressed:

Employee survey/analysis

Executive engagement

Definition of brand & culture

Elevation of people component

Story and message

Delivered:

Executive consensus for brand & culture

Company Mission, Vision, Values

Marketing Roadmap & brand story

Internal/external campaigns

Website and social media content

Client success – OSG

A traditional billing and payments specialist evolved into a digital-first leader of Customer Engagement Management.

After a period of dramatic growth through acquisition, OSG united the enterprise around a new shared culture and established a bold new vision for helping clients drive digital adoption, using data, technology, and human ingenuity to create stronger relationships with consumers.

Addressed:

Business planning

Employee survey/analysis

Executive communications

Brand and culture development

Change management

Delivered:

Brand and culture platform

Company Mission, Vision, Values

Brand story and visual ID

Story and messaging

Brand & Culture Ambassador program

Client success – Big Brothers Big Sisters of Massachusetts Bay

A chapter of the well-known nonprofit sought to bring new focus to its culture, to attract and support vital talent.

TheMassachusetts Bay chapter of Big Brothers Big Sisters supported a powerful mission and role in the community. To do this, it attracted and retained a dedicated corps of staff and volunteers with a fresh, compelling Employee Value Proposition.

Addressed:

Employee survey/analysis

Analysis and assessment

Consensus and decision facilitation

Strategic platform

Internal communications

Delivered:

Internal survey report

Facilitated workshops

Employee Value Proposition

Story and messaging

Internal campaign creative

Transform Your Business by Driving Peak Performance.

The Summit team is ready to help you master the four drivers of peak performance.